SHIPPING POLICY

We work with trusted global suppliers to deliver quality pet products directly to your door.

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📦 Processing Time

• Orders are processed within 1–3 business days
• Orders cannot be modified or canceled after 12 hours

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🚚 Shipping Time (USA)

• Estimated delivery: 7–15 business days
• Shipping times may vary due to supplier location, customs, or carrier delays

⚠️ These are estimated, not guaranteed delivery times.

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📍 Shipping Locations

• We currently ship to the United States only
• PO Boxes and APO/FPO addresses may experience delays

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📦 Tracking Information

• Tracking numbers are provided once the order ships
• Tracking may take 2–5 days to update after shipment

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🐾 Delayed or Lost Orders

Delays may occur. If your order has not arrived within 30 days:

• Contact us and we will reship your order or issue a refund

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💡 Important Notes

• Some orders may arrive in multiple packages
• Shipping carriers are selected by our suppliers

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📩 Questions?

Contact us at primeflipcorporate@gmail.com and we’ll be happy to help.